Metropolis Technologies, Inc. to Acquire SP Plus Corporation. Click here for more details.

Close this search box.

City of New Orleans – Strategic Hardware Deployment


In June 2014 a new contract was entered between SP+ and The City of New Orleans. At the outset it was incumbent on SP+ to replace all existing on-street single space and multi-space meters. During contract negotiations SP+ and the city that Digital Luke II multi-space pay stations and IPS single-space meters would be the hardware of choice. Both products were solar powered, accepted credit cards and were auditable, using the back-office software. During the initial transition process, SP+ worked closely with a select vendor to replace the existing Parkeon units with Luke IIs. Due to the intuitive operation of the Luke IIs and similarity in function to the prior units, public outreach was not necessary during this transition. Over the course of 6 months SP+ and its contractor replaced 412 Parkeon units with Luke II pay stations.

Beyond the initial pay station replacement project, the SP+ transition team recognized that many parking zones within the city would be better served by pay stations, rather than the existing single space meters. After several comprehensive surveys, roughly 100 sites were identified for this transition. SP+ personnel then went to work removing the single space meters and poles, marking each area for signage and pay station installation. Working in concert with a local sign vendor, the team installed all associated signage and pay stations. This project phase ran from March-June 2015.

Lastly, the replacement of Duncan single-space meters with IPS ran from July-September 2015. SP+ performed a comprehensive survey to identify any infrastructure needs prior to meter mechanism replacement. This included replacing any short or bent meter poles as well as unifying meter housing types within regions of the city to ensure a pleasant aesthetic. The next phase consisted of removing old meter mechanisms, cleaning the housing interior and installing RFID tags, which give each meter its identity. The final step was the mechanism install and syncing with RFID.

Both the Luke II and IPS meters have served the City of New Orleans well during their tenure and along with preventive maintenance and repairs performed by our local team, have consistently enjoyed a > 98% uptime since install.

SP+ does not do parking enforcement in New Orleans as the city has chosen to keep that function in-house.

Technology Forward +

Our technology is designed around creating efficient and revenue-maximizing parking & transportation solutions.

“LA Metro transit parking program consists with over 80 locations spread out in 1,400 square miles. Innovation and efficiency are keys to success. LA Metro is proud to partner with SP+ to develop a competent enforcement system with functional technology. The innovative solutions that our enforcement system adopted are cutting edge, but not bleeding edge, which made it functional. Parking enforcement productivity increased by 1,000%, yes, 10 times, prior to the implementation!”
Frank Ching, LA Metro

Technology Deployed

System Integrations

All integrations are done through APIs, where data is communicated in real time via Passport’s back office, the data is gathered from several cohesive sources. Data flows from the onsite pay stations (Global), the fixed and mobile LPR systems (Genetec), and from Passport’s enforcement tools and permitting solution. The APIs are written to pass necessary information from the payment and permit database to the enforcement equipment solution.

How can we help support your city or public agency?

Please reach out to us to discuss your needs, questions, or if you would like a proposal!

Related Pages

Account Access

Monthly Parking Payments

Client Financial Reports